Contact ENEAGEX
Get in touch with our team for support, inquiries, and partnership opportunities
We are here to help. Please fill out the form below or reach out to us directly via email or phone.
Phone Support
Main Number (Toll-Free)
0800 ENEAGEX (0800 363 2439)
International
+27 11 234 5678
WhatsApp Business
+27 82 123 4567
Hours
8:00 AM - 6:00 PM SAST, Monday - Friday
Email Support
General Inquiries
hello@eneagex.com
Investor Support
investors@eneagex.com
Technical Support
support@eneagex.com
Response Time
Within 24 hours
Live Chat
Get immediate assistance from our support team through our live chat service.
Average Response Time
Under 5 minutes
Availability
During business hours
Contact by Inquiry Type
General Inquiries
ENEAGEX Headquarters
123 Renewable Energy Street
Sandton, Johannesburg 2196
South Africa
Office Hours
Monday - Friday: 8:00 AM - 6:00 PM SAST
Saturday: 9:00 AM - 1:00 PM SAST
Main Office
+27 11 123 4567
General Inquiries
info@eneagex.com
Executive Contact
Direct executive contact for high-priority matters and strategic partnerships.
Senior Leadership
CEO Office
ceo@eneagex.com
Strategic partnerships, media
Head of Institutional
institutional@eneagex.com
Large clients
Additional Contacts
Head of Development
developers@eneagex.com
Asset owners
Executive Assistant
executive@eneagex.com
Scheduling
Media & Press
Press Inquiries
press@eneagex.com
Regulatory & Compliance Contact
Compliance Matters
Regulatory Inquiries
compliance@eneagex.com
- Audit and examination support
- Whistleblower and ethics reporting
- Data protection and privacy concerns
- Regulatory compliance documentation
Legal Matters
Legal Inquiries
legal@eneagex.com
- Contract and agreement questions
- Dispute resolution procedures
- Terms and conditions clarification
- Privacy policy and data handling
Emergency Contacts
For critical issues requiring immediate attention outside of regular business hours.
Security Incidents
Cybersecurity Incidents
security@eneagex.com
- Fraud reporting and prevention
- Account compromise procedures
- 24/7 security incident response
Emergency Security Hotline
+27 82 123 4567
Technical Emergencies
Critical Technical Issues
emergency@eneagex.com
- Platform outages and critical bugs
- Payment processing failures
- Data integrity issues
- API and integration failures
Note: Emergency contacts should only be used for genuine emergencies outside of regular business hours. For non-urgent matters, please use our standard contact methods.
Support Resources
Help Center
Access our comprehensive knowledge base with FAQs, tutorials, and troubleshooting guides.
Community Support
Join our investor community forum for peer-to-peer support and discussions.
Platform Status
Check real-time platform status, uptime, and scheduled maintenance.
All Systems Operational
Social Media & Professional Networks
International Contact
Global Reach
- • Multi-language support available
- • International payment and banking support
- • Cross-border investment guidance
- • Regulatory compliance for international users
Time Zone Considerations
Current time in Johannesburg:
13:01 SAST
For international calls, please consider our business hours:
8:00 AM - 6:00 PM SAST (GMT+2)
Partner Offices
We have representative partnerships in:
- • London, United Kingdom
- • New York, United States
- • Dubai, UAE
- • Singapore
Feedback & Suggestions
Platform Feedback
We value your input to improve our platform and services.
- • Feature requests and suggestions
- • User experience feedback
- • Bug reports and issues
- • Beta testing program participation
Customer Satisfaction
Share your experience with ENEAGEX or participate in our customer satisfaction surveys.
Location & Directions
Driving Directions
Located in the heart of Sandton's business district. Secure underground parking available for visitors.
Get driving directionsPublic Transportation
- • 5-minute walk from Sandton Gautrain Station
- • Bus routes 412, 413, and 414 stop nearby
- • Taxi rank located 300m from the office
Accessibility
- • Wheelchair accessible entrance and facilities
- • Elevator access to all floors
- • Accessible parking spaces available
- • Assistance available upon request
Privacy & Data Protection
Information submitted through our contact forms is processed in accordance with our Privacy Policy. We collect and store your contact information solely for the purpose of responding to your inquiry and providing requested services. You may request access to, correction of, or deletion of your personal information at any time by contacting our data protection officer at privacy@eneagex.com.